Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

1. Introduction

At Acuron Products ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email, phone, address)
  • Company information and job title
  • Payment and billing information
  • Communication preferences
  • Inquiry and support request details

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and location information
  • Browser type and version
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website and search terms

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and improve our services. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To process orders and manage customer relationships
  • To communicate with you about products, services, and updates
  • To respond to inquiries and provide customer support
  • To improve our website, products, and services
  • To analyze usage patterns and website performance
  • To comply with legal obligations and protect our rights
  • To send marketing communications (with your consent)

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and IT service providers.

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4.3 Legal Requirements

We may disclose your information when required by law, court order, or to protect our rights, property, or safety, or that of others.

4.4 Consent

We may share your information with your explicit consent or as otherwise described at the time of collection.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and employee training
  • Secure hosting and data storage facilities

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to access, update, or correct your personal information. Contact us to request access to your data or make corrections.

7.2 Data Portability

You may request a copy of your personal information in a structured, commonly used format.

7.3 Deletion

You may request deletion of your personal information, subject to legal and contractual obligations.

7.4 Marketing Communications

You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Acuron Products - Privacy Officer

Email: privacy@acuron.in

Phone: +91 98200 43274

Address: Gala No. 112, 1st Floor, B/10, Pritesh Complex, Dapoda Road, Bhiwandi - 421302, Maharashtra, India